Omnistar Live

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  • Provide Real-Time Live Chat

    Instant customer service with live chat.
    Engage in real-time chat with website visitors. Visitors will be shown an icon and know if there are available staff and easily request support.

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  • Create Knowledge Base For Users and Staff.

    Streamline customer support witha searchable knowledgebase.
    Easily create a knowledge base for your customers and staff, which can be customized with internal-only as well as password-protected articles.

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  • Your Users Can Send Emails With Questions.

    Create tickets from emails.
    Set up a designated support email, which automatically pulls in the sender's email address and creates a support ticket.

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  • Support Your Users via Web Ticket.

    Instant support notifications.
    Your users can fill out a web based ticket and the information will be stored in the administrative area and your staff will get notified.

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