If you get the Server Install version then you can immediately download the software and install it on your server with PHP and MYSQL and pay a one-time fee. However, if you get our hosted version, then we will install the software on our server and you would pay us a monthly fee.
If you cancel at any time within 90 days of signing up you can request a refund by submitting a trouble ticket. Your refund will be processed the same day and you will receive a confirmation email the same day letting you know that we have issued you a refund.
No, we do not charge for professional installation. We offer same day installation of our install plan if it is required. Once you buy the software, you will be able to immediately download the software and we provide you with an installation guide. However, if you want our install team to install the software, you can fill out our installation form and we will install the software on the same day if you fill out the form before 4pm (ET) Monday – Friday.
No. If you get the hosted plan, then Omnistar Live is a pay as you go program. If you get the install version, then you pay a one time fee and use the software forever and install the software on your server.
Yes, you can upgrade at any time by opening a trouble ticket.
Currently we accept Visa, Master Card, American Express and Discover. If you want to pay via Pay Pal, then you can use our Pay Pal Order Form.
We do not offer a trial to prevent fraud. We offer a 90 Day money back guarantee on all plans.
No, if you get the hosted plan, you can not easily move the data. Therefore, we recommend if you want to get the install plan, you buy it immediately because we offer free professional installation.
Our state-of-the-art computer servers are protected by biometric locks and 24-hour surveillance. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall to keep your data safe.